Introduction

Please carefully review these Terms and Conditions ("Terms") before using the CargoNest LLC website (the "Service") operated by CargoNest LLC ("we," "us," or "our"). Your access to and use of the Service depend on your acceptance and adherence to these Terms, which apply to all visitors and users. By accessing or using the Service, you agree to be bound by these Terms.

Transactions

For transactions over $500, payment must be made via Bank-to-Bank Wire transfer, BitCoin, or TransferWise. PayPal and credit cards are not accepted under any circumstances. We will not process purchase requests or ship packages until payment is confirmed.

Prepaid cards are not accepted; only credit cards can be used. We also do not facilitate transactions for the purchase of prepaid cards.

Missing, Lost, or Damaged Packages

If a package is lost or damaged, please contact us to file a claim. False claims will incur a minimum charge of $5 plus any investigation costs. Claims for lost or damaged packages must be reported within 7 days; otherwise, they will be denied.

When purchasing insurance through EasyPost, coverage for lost packages is limited to the value declared in customs. You must provide proof of this value through an invoice or order. If you declare a lower value, that is the amount you will receive. Insurance claims for lost or damaged items require supporting invoices.

Returns

Due to the volume of packages we handle daily, we cannot refuse any selected package.

Unclaimed and Abandoned Packages

Packages not matching any account holder will be held for 30 days for claiming. After this period, they will be considered unclaimed and abandoned, and we will sell them at public auction or private sale without further notice.

Security Hold

If discrepancies arise with your account or payments, we may place a Security Hold on your account. During this hold, no expenses, including shipping, will be incurred. We will inform you about the status and what you need to provide to resolve it. If you do not respond to our requests within 7 days, your packages will be deemed abandoned (see the "Unclaimed and Abandoned Packages" section).

Package Refusal

Due to our high volume of packages, we cannot refuse any selected package.

Shipping and Export

You authorize us to open packages if there are concerns about their contents (such as illegal items). Any issues with received packages must be reported within 10 days of delivery. Airmail Economy does not offer proof of mailing, insurance, or tracking.

As stated under Transactions, we do not conduct transactions with certain countries, including Cuba, Iran, Myanmar, North Korea, Sudan, and Syria, or any destination requiring an export license without prior approval. Compliance with export license requirements is the sole responsibility of the individual or entity contracting with us.

Storage Allowance

We will store your packages free of charge for up to 180 days. If this period is exceeded, a fee of $2 per day will be charged for up to 15 additional days. If no shipping request is made within this grace period, the package will be deemed unclaimed and abandoned (refer to the "Unclaimed and Abandoned Packages" section).

CargoNest LLC Liability

Our liability for shipped packages is limited to handling fees (excluding actual shipping costs).

You agree to indemnify and hold us harmless from any claims, including legal fees, arising from the shipment of packages through our service based on inaccurate information provided by you.

We are not responsible for any damage resulting from errors or omissions caused by incorrect or incomplete information you provided.

Content

You grant us the right to all content sent via email or uploaded to our site. By using our services, you permit us to use this content for commercial purposes without compensation. We retain full ownership of any photographs taken of packages, items, or invoices processed through our warehouses.

Links to Other Websites

Our Service may contain links to third-party websites or services not controlled by us. We have no responsibility for the content, privacy policies, or practices of these third parties. You acknowledge that we are not liable for any damage or loss caused by using or relying on these external sites. We recommend reviewing the terms and privacy policies of any third-party sites you visit.

Termination

We reserve the right to terminate or suspend access to our Service immediately and without notice for any reason, including if you breach these Terms.

All provisions that should survive termination, such as ownership rights, warranty disclaimers, indemnity, and liability limitations, will remain in effect.

If you wish to terminate your account, simply stop using the Service.

Governing Law

These Terms will be governed by the laws of Virginia, United States, without regard to its conflict of law principles.

Our failure to enforce any provision of these Terms does not constitute a waiver of those rights. If any provision is found to be invalid or unenforceable, the remaining provisions will still apply. These Terms represent the entire agreement regarding our Service and supersede any previous agreements.

Changes

We reserve the right to modify these Terms at any time. If changes are significant, we will provide at least 30 days' notice before they take effect. What constitutes a significant change is at our discretion.

By continuing to use our Service after any changes, you agree to the new terms. If you do not agree, please stop using the Service.